Hotel Río Serrano
Chile
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Sector Río Serrano, Torres del Paine, Chile
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Hotel Río Serrano

8.8/10 based on 522 user reviews.

Offering standard rates and all-inclusive rates which include full-board and additional programs, Hotel Rio Serrano is in Torres del Paine There is an on-site restaurant and a garden overlooking the Paine Massif Free WiFi access in available in common areas Fully carpeted, rooms at Rio Serrano have large windows offering scenic views of the Massif All of them have heating, fans and private bathrooms A buffet breakfast is served daily Guests travelling with the all-inclusive program have complimentary breakfast, lunch and dinner Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the propertys cellar Drinks and cocktails can be enjoyed at Dickson Bar Boat trips, hiking and horseback riding activities can be practiced Additionally, guests can explore the areas choosing from several available excursions, for an extra fee for standard rates and included for all-inclusive rates Hotel Rio Serrano is 83 km from Puerto Natales and 325 km from Ibanez del Campo Airport in Punta Arenas It is 4 km from one of the entrances to Torres del Paine National Park Shuttle services can be arranged for an extra fee All-inclusive rates have complimentary shuttle services Free parking is provided Premium wireless connection is offered for a surcharge

Rooms

Deluxe Double Room with Balcony
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Balcony
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Wake Up Service
View Room Facilities
King Room with Balcony - All Inclusive
Superior room which offers a view of Paine Massif The all-inclusive package consists of: • Transportation Punta Arenas Puerto Natales or Cerro Castillo to Hotel Rio Serrano round trip • Entry tickets to Parque Nacional Torres del Paine • Excursions with bilingual guide -according to listing and calendar- • Welcome drink • Buffet breakfast, lunch and dinner • Open bar -Up to $11 USD- • Included bar menu EXCURSIONS: • Full Day Paine • Valle Frances* • Trekking Base Torres • Monte Ferrier • Salto Grande and Mirador Cuernos • Laguna Amarga and Lago Sarmiento • Mirador Condor • Trekking Chorrillo Salmones • Trekking Playa Grey • Laguna Escondida • Navegacion Serrano or Navegacion Grey* * Available for ALL INCLUSIVE of at least 3 nights
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Balcony
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Wake Up Service
View Room Facilities
Standard Double Room
This room is fitted with 1 double bed, heating and a view of Balmaceda Hill
Beds: 1:Large bed(s) (King size)
  • Shower
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Patio
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Standard Double Room - All Inclusive
Standard room with view of Garden View The all-inclusive package consists of: • Transportation Punta Arenas Puerto Natales or Cerro Castillo to Hotel Rio Serrano round trip • Entry tickets to Parque Nacional Torres del Paine • Excursions with bilingual guide -according to listing and calendar- • Welcome drink • Buffet breakfast, lunch and dinner • Open bar -Up to $11 USD- • Included bar menu EXCURSIONS: • Full Day Paine • Valle Frances* • Trekking Base Torres • Monte Ferrier • Salto Grande and Mirador Cuernos • Laguna Amarga and Lago Sarmiento • Mirador Condor • Trekking Chorrillo Salmones • Trekking Playa Grey • Laguna Escondida • Navegacion Serrano or Navegacion Grey* * Available for ALL INCLUSIVE of at least 3 nights
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Patio
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Standard Triple Room
Triple room fitted with 3 single beds, a private bathroom with shower and a view of Balmaceda Hill
Beds: 3:Single bed(s)
  • Shower
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Patio
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Standard Triple Room - All Inclusive
Standard room with view of Garden View The all-inclusive package consists of: • Transportation Punta Arenas Puerto Natales or Cerro Castillo to Hotel Rio Serrano round trip • Entry tickets to Parque Nacional Torres del Paine • Excursions with bilingual guide -according to listing and calendar- • Welcome drink • Buffet breakfast, lunch and dinner • Open bar -Up to $11 USD- • Included bar menu EXCURSIONS: • Full Day Paine • Valle Frances* • Trekking Base Torres • Monte Ferrier • Salto Grande and Mirador Cuernos • Laguna Amarga and Lago Sarmiento • Mirador Condor • Trekking Chorrillo Salmones • Trekking Playa Grey • Laguna Escondida • Navegacion Serrano or Navegacion Grey* * Available for ALL INCLUSIVE of at least 3 nights
Beds: 3:Single bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Patio
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Standard Twin Room
Room fitted with 2 single beds, a private bathroom with a shower and a view of Balmaceda Hill
Beds: 2:Single bed(s)
  • Shower
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Patio
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Standard Twin Room - All Inclusive
Standard room with view of Garden View The all-inclusive package consists of: • Transportation Punta Arenas Puerto Natales or Cerro Castillo to Hotel Rio Serrano round trip • Entry tickets to Parque Nacional Torres del Paine • Excursions with bilingual guide -according to listing and calendar- • Welcome drink • Buffet breakfast, lunch and dinner • Open bar -Up to $11USD- • Included bar menu EXCURSIONS: • Full Day Paine • Valle Frances* • Trekking Base Torres • Monte Ferrier • Salto Grande and Mirador Cuernos • Laguna Amarga and Lago Sarmiento • Mirador Condor • Trekking Chorrillo Salmones • Trekking Playa Grey • Laguna Escondida • Navegacion Serrano or Navegacion Grey* * Available for ALL INCLUSIVE of at least 3 nights
Beds: 2:Single bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Patio
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Superior King Room
Spacious room fitted with 1 king-size bed, heating, a private bathroom and views of Paine Massif
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Wake Up Service
View Room Facilities
Superior King Room - All Inclusive
Superior room which offers a view of Paine Massif The all-inclusive package consists of: • Transportation Punta Arenas Puerto Natales or Cerro Castillo to Hotel Rio Serrano round trip • Transportation Hotel El Calafate* • Entry tickets to Parque Nacional Torres del Paine • Excursions with bilingual guide -according to listing and calendar- • Welcome drink • Buffet breakfast, lunch and dinner • Open bar** • 01 relaxation massage per person -non-transferable service, service not available for children- • Included bar menu * Available for ALL INCLUSIVE of at least 3 nights ** Wine glasses and drinks for a value up to $6000 CLP EXCURSIONS: • Full Day Paine • Valle Frances* • Trekking Base Torres • Monte Ferrier • Salto Grande and Mirador Cuernos • Laguna Amarga and Lago Sarmiento • Mirador Condor • Trekking Chorrillo Salmones • Trekking Playa Grey • Laguna Escondida • Navegacion Serrano or Navegacion Grey* * Available for ALL INCLUSIVE of at least 3 nights
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Superior Twin Room
Spacious room featuring Paine Massif views, heating and private bathroom Children under 12 years of age can be accommodated for free using the existing beds An extra bed may also be added for a surcharge
Beds: 2:Large bed(s) (King size)
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Heating
  • Wake Up Service
View Room Facilities
Superior Twin Room - All Inclusive
Superior room which offers a view of Paine Massif The all-inclusive package consists of: • Transportation Punta Arenas Puerto Natales or Cerro Castillo to Hotel Rio Serrano round trip • Entry tickets to Parque Nacional Torres del Paine • Excursions with bilingual guide -according to listing and calendar- • Welcome drink • Buffet breakfast, lunch and dinner • Open bar -Up to $11 USD- • Included bar menu EXCURSIONS: • Full Day Paine • Valle Frances* • Trekking Base Torres • Monte Ferrier • Salto Grande and Mirador Cuernos • Laguna Amarga and Lago Sarmiento • Mirador Condor • Trekking Chorrillo Salmones • Trekking Playa Grey • Laguna Escondida • Navegacion Serrano or Navegacion Grey* * Available for ALL INCLUSIVE of at least 3 nights
Beds: 2:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Hairdryer
  • Work Desk
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Wake Up Service
View Room Facilities
Hotel Facilities

General

  • Parking
  • 24-Hour Front Desk
  • Rooms/Facilities for Disabled Guests
  • Free Parking
  • Elevator
  • Heating
  • Luggage Storage
  • All Public and Private spaces non-smoking
  • Restaurant

Activities

  • Hiking
  • Horse Riding
  • Billiards

Services

  • Meeting/Banquet Facilities
  • Laundry
  • Ironing Service
  • Internet Services
  • Souvenirs/Gift Shop
  • Tour Desk
  • Wi-Fi/Wireless LAN
  • Free Wi-Fi Internet Access Included
  • Shuttle Service (surcharge)

Food & Drink

  • Bar
  • Breakfast in the Room
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Snack Bar
  • Packed Lunches

Pool and wellness

  • Massage

Transport

  • Airport Shuttle

Reception services

  • Safety Deposit Box

Common areas

  • Terrace

Entertainment and family services

Business facilities

  • Business Centre

Shops

  • Shops in Hotel

Miscellaneous

  • Non-Smoking Rooms
  • VIP Room Facilities
Hotel Policies

Reception Hours

Check-in: From 16:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard
  • Diners Club
  • Red Compra

Important Information

Please note, when making your reservation, that the property offers regular rates and all-inclusive rates Regular rates are per night and include breakfast only All-inclusive rates can be booked for 3 or 4 nights and include all meals and several additional services To see more details, please search 3 or 4 nights and the package will be shown in the Double Superior Room description For guests booking the all-inclusive rates, the property provides a shared shuttle service Please confirm your time of arrival with the property before check in The shuttle service operates in the following times: - Departure from Punta Arenas -city to property- 09:00 and 14:00 - Departure from Hotel 08:00 and 11:00 LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee -IVA- of 19% To be exempt from this 19% additional fee -IVA- the payment must be made in US dollars and a copy of the immigration card and passport must be presented The passenger wont be exempt from this fee when paying in local currency In case of no show the invoice will be billed in local currency, including this additional fee -IVA- This additional fee -IVA- is not included in the hotel rates and must be paid separately