Paradise Luxury Cruise

• American Express
• Visa
• Euro/Mastercard

Credit card verification is required prior to arrival Please present the same credit card used to guarantee your booking when checking in at the property Failure to authorise your credit card or present your original credit card will lead to cruise boarding denial The following documents must be presented upon arrival, before boarding: 1 Credit card used for booking 2 Confirmation of the transaction -sent directly to your email after successful purchase- 3 Cardholders signature on the physical credit card === Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions === Advanced registration will be required so please provide -under Special Request during Booking- all passport information -full name, gender, date of birth, nationality, passport number- at least 8 days before departure -Guests who fail to provide said information may not be allowed to be on board, according to local regulations- === Please note round trip bus transfer costs: - USD 40 per person for round trip shared transfer; or - USD 160 per private car -up to 7 seats- Pick up points: - Private transfers offer pick-up at any hotel within Hanoi - Shuttle bus transfers offer pick-ups at the hotels within Hanois Old Quarter only - Shuttle bus transfers for guests staying in hotels not within the Old Quarter offer pick-ups at 49 Hai Ba Trung St, Hoan Kiem, Ha Noi -V-Presso Coffee- Please note that the coffee shop open at 07:00 Guests are advised to arrive at the shop no later than 07:30 === Embarkation and disembarkation point: Paradise Suites Hotel, Tuan Chau Island, Halong City, Quang Ninh Province Please note that embarkation is at 12:15 Second and last check-inboarding time at 12:30 will be done via tender boat -extra charge applies- Guests are strongly advised to arrive at harbour before 12:15 to avoid late check-in charges Free parking is available at the cruises office in Tuan Chau located at: Tuan Chau Ward, Halong, Quang Ninh Please also note that there will be an additional charge for baby cot requests -varied by age- room type and cruise itineraries === WiFi is available on board but is sometimes unstable due to weak signal points across the mountainous bay === Please note that there is a peak season surcharge at USD 50 per person per night from 21 December 2017 to 31 December 2017 Guests are charged separately and are to pay directly to the hotel upon arrival Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply