A'Montego Mermaid Beach Motel

• American Express
• Visa
• Euro/Mastercard

Please note, only the 2-bedroom suites offer full cooking facilities For fire and safety reasons, in all other accommodation, only the provided toaster and microwave can be used for cooking Only the 2-bedroom spa suite features a spa bath, all other accommodation feature a shower only The on site cafe Honey Bee and Saint is open for breakfast from 06:00 All late checkouts will incur a fee based on the rate of the room for that day An onsite manager is available for after hour arrivals All other enquiries should be made between 08:00 and 20:00 For further information please contact the property in advance, using the contact details found on the booking confirmation Please note the check-in is available from 14:00 until 18:00, if you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation Arrivals after 18:00 you will need to use the night service bell or call the reception number for check in Early check-in can not be guaranteed and is subject to availability You must show a valid photo ID and credit card upon check in The credit card and ID must be in the same name as the guests name on the booking confirmation The credit card must be the same as the one used for the reservation A copy of your photo ID will be taken by the propertys security Guests who are not willing to provide this may have their reservation cancelled without refund Please advise the property of the numberage of guests staying in each room You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation All guests must be registered at reception too Please note guests over the age of 3 must be accommodated in their own bed Please note that usual reception hours are from 08:00 until 18:00 daily Reception hours may differ on Public Holidays Please contact property in advance, using the details found on the booking form, if you are checking in later than 18:00 on a Public Holiday Please use the silver intercom for service after 18:00 Please note on Christmas day the reception opening hours are from 8:00 until 10:00 only Guests cannot check-in or check-out on this day Please note that free WiFi has limited devices per room and may be subject to download restrictions Some devices may experience difficulty with the connection Please note that there is a 2% charge when you pay with an American Express or Diners Club credit card Please note that children under 18 years of age must be accompanied by an adult Please note that this hotel has a strict No Party Policy Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged Please note that all rooms are non-smoking and penalties apply for in-room smoking Easy access to the garden or patio can be arranged upon prior request Please note the following conditions of stay for school graduates -“schoolies”- bookings All guests under the age of 21 years are required to provide a AUD 500 credit card pre-authorisation or a AUD 500 cash deposit upon check in to cover any incidental charges This deposit will be refunded upon check out, minus any incidental charges A security deposit of AUD 50 is required upon arrival for incidentals This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation Please note that the accommodation is not serviced on a daily basis Guests staying for more than 8 nights will receive a full service clean and change of towels after the fourth night of their stay Daily servicing is available upon request -additional charges apply- A high chair and baby cot can be booked for an additional charge This is subject to availability Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply Please inform AMontego Mermaid Beach Motel in advance of your expected arrival time You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation