Barcelo Maya Palace
Mexico
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Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, Mexico
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Barcelo Maya Palace

8.5/10 based on 118 user reviews.

Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for a memorable stay On-site at the Barcelo Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub The resort also features several spacious swimming pools as well as hot tubs, and a childrens play area The Maya Palace also features several on-site tennis courts along with free snorkelling equipment hire, kayaks, and water aerobics classes Guests will also enjoy the resorts mini-golf course and live nightly entertainment Cancun International Airport is 79 km away

Rooms

Junior Suite
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (2 Adults + 1 Child)
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (2 Adults + 2 Children)
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (2 Adults + 3 Children)
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (3 Adults + 1 Child)
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (3 Adults + 2 Children)
This suite features a balcony, seating area and air conditioning
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (3 Adults)
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (4 Adults + 1 Child)
This suite has a balcony, sofa and minibar
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite (4 Adults)
This suite features a private terrace or balcony offering garden views, a flat-screen TV, 1 king or 2 double beds and 2 sofa bedsIt also comes with a coffee maker, digital alarm clock, fans, safety box and ironing area Guests in this Junior Suite can also enjoy a mini-bar and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the garden, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Executive Lounge Access
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (2 Adults + 1 Child)
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the ocean, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (2 Adults + 2 Children)
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the garden, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (2 Adults + 3 Children)
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the ocean, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (3 Adults + 1 Child)
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the garden, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (3 Adults + 2 Children)
This suite features a balcony, seating area and minibar
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (3 Adults)
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the ocean, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (4 Adults + 1 Child)
This suite has a balcony, bathrobe and sofa
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Ocean Front Premium Level (4 Adults)
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the ocean, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level
This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge Guests in Club Premium rooms can also enjoy unlimited reservations at the hotels all a la carte restaurants This suite features a private terrace or balcony with views of the pool, a flat-screen TV, 2 doubles or 1 king bed and 2 sofa beds It also comes with a coffee maker, a digital alarm clock and free toiletries
Beds: 2:Double bed(s),2:Sofa bed(s)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Executive Lounge Access
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (2 Adults + 1 Child)
This suite features a balcony, seating area and sofa
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (2 Adults + 2 Children)
This suite has a balcony, minibar and bathrobe
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (2 Adults + 3 Children)
This suite features a balcony, sofa and bathrobe
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (3 Adults + 1 Child)
This suite features a balcony, satellite TV and air conditioning
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (3 Adults + 2 Children)
This suite has a balcony, seating area and air conditioning
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (3 Adults)
This suite has a balcony, minibar and air conditioning
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (4 Adults + 1 Child)
This suite has a balcony, bathrobe and air conditioning
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Junior Suite Pool View Premium Level (4 Adults)
This suite features a balcony, bathrobe and sofa
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Bathroom
  • Slippers
  • Satellite TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Wake Up Service
  • Alarm Clock
  • Mosquito Net
View Room Facilities
Hotel Facilities

General

  • Parking
  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Newspapers
  • Garden
  • Terrace
  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Free Parking
  • Elevator
  • Safety Deposit Box
  • Valet Parking
  • Chapel/Shrine
  • Luggage Storage
  • Shops in Hotel
  • Airconditioning
  • Designated Smoking Area
  • Snack Bar
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Family Rooms

Activities

  • Tennis Court
  • Sauna
  • Fitness Centre
  • Golf Course (within 3 km)
  • Spa & Wellness Centre
  • Massage
  • Children's Playground
  • Billiards
  • Table Tennis
  • Windsurfing
  • Snorkelling

Services

  • Room Service
  • Meeting/Banquet Facilities
  • Airport Shuttle
  • Business Centre
  • Babysitting/Child Services
  • Laundry
  • Barber/Beauty Shop
  • VIP Room Facilities
  • Internet Services
  • Currency Exchange
  • Souvenirs/Gift Shop
  • Shoe Shine
  • Car Hire
  • Tour Desk
  • Wi-Fi/Wireless LAN
  • ATM/Cash Machine on site
  • Concierge Service
  • Entertainment Staff
  • Nightclub / DJ
  • Shuttle Service (surcharge)

Food & Drink

Pool and wellness

  • Solarium
  • Outdoor Swimming Pool (all year)

Transport

Reception services

  • Private Check-in/-out

Entertainment and family services

Cleaning services

Hotel Policies

Reception Hours

Check-in: From 15:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard

Important Information

Upon check-in photo identification and credit card are required All special requests are subject to availability upon check-in Special requests cannot be guaranteed and may incur additional charges Please note that Barcelo Maya Palace offers USD 1000 resort credits Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply