The Royal Haciendas - All Inclusive
Mexico
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Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, Playa del Carmen, Mexico
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The Royal Haciendas - All Inclusive

9/10 based on 349 user reviews.

Located next to the beach on the Mayan Riviera, the Royal Haciendas All Inclusive offers luxury suites set in tropical gardens The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player Some also have wonderful ocean views The Royal Haciendas complex has a spa and wellness centre with Turkish baths There is also a fitness centre The beach next to the complex offers loungers and parasols The Hacienda complex offers activities including diving Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings Cancun International Airport is 30 minutes drive away

Rooms

Deluxe Junior Suite All Inclusive
This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV It also features a private balcony All-Inclusive rates include: breakfast, lunch, dinner and snacks, soft drinks, selected beers, cocktails, house wine, spirits and liqueurs, 24-hour room service and free minibar, replenished daily The use of the swimming pools, tennis courts and gym, beach towels, tennis rackets, golf clubs, snorkelling equipment and non-motorized water sports All taxes and tips The following items are not included in all-inclusive rates, and are available at an extra cost: meals at Los Murales restaurant, spa and beauty salon treatments, tours and water sports, craft workshops, laundry service, purchases in resort stores and premium-brand golf equipment
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Kitchenette
  • Balcony
  • Bathrobe
  • Work Desk
  • Ironing Facilities
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Bathroom
  • Slippers
  • Cable TV
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Kitchenware
View Room Facilities
Deluxe Junior Suite All Inclusive - 2 Children Stay Free
This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV It also features a private balcony All-Inclusive rates include: breakfast, lunch, dinner and snacks, soft drinks, selected beers, cocktails, house wine, spirits and liqueurs, 24-hour room service and free minibar, replenished daily The use of the swimming pools, tennis courts and gym, beach towels, tennis rackets, golf clubs, snorkelling equipment and non-motorized water sports All taxes and tips The following items are not included in all-inclusive rates, and are available at an extra cost: meals at Los Murales restaurant, spa and beauty salon treatments, tours and water sports, craft workshops, laundry service, purchases in resort stores and premium-brand golf equipment
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Kitchenette
  • Balcony
  • Bathrobe
  • Work Desk
  • Ironing Facilities
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Bathroom
  • Slippers
  • Cable TV
  • LCD /Plasma /Flat-screen TV
  • Tiled / Marble floor
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Kitchenware
View Room Facilities
Deluxe One-Bedroom Suite Ocean View All Inclusive
These suites have free Wi-Fi, a separate bedroom, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV There is also a bathroom and a balcony All-Inclusive rates include: breakfast, lunch, dinner and snacks, soft drinks, selected beers, cocktails, house wine, spirits and liqueurs, 24-hour room service and free minibar, replenished daily The use of the swimming pools, tennis courts and gym, beach towels, tennis rackets, golf clubs, snorkelling equipment and non-motorized water sports All taxes and tips The following items are not included in all-inclusive rates, and are available at an extra cost: meals at Los Murales restaurant, spa and beauty salon treatments, tours and water sports, craft workshops, laundry service, purchases in resort stores and premium-brand golf equipment
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Bathrobe
  • Refrigerator
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Dishwasher
  • Bathroom
  • Slippers
  • Kitchen
  • Cable TV
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Tiled / Marble floor
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Dining Area
  • Kitchenware
View Room Facilities
Deluxe One-Bedroom Suite Ocean View All Inclusive - 2 Children Stay Free
These suites have free Wi-Fi, a separate bedroom, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV There is also a bathroom and a balcony All-Inclusive rates include: breakfast, lunch, dinner and snacks, soft drinks, selected beers, cocktails, house wine, spirits and liqueurs, 24-hour room service and free minibar, replenished daily The use of the swimming pools, tennis courts and gym, beach towels, tennis rackets, golf clubs, snorkelling equipment and non-motorized water sports All taxes and tips The following items are not included in all-inclusive rates, and are available at an extra cost: meals at Los Murales restaurant, spa and beauty salon treatments, tours and water sports, craft workshops, laundry service, purchases in resort stores and premium-brand golf equipment
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Bathrobe
  • Refrigerator
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Dishwasher
  • Bathroom
  • Slippers
  • Kitchen
  • Cable TV
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Tiled / Marble floor
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Dining Area
  • Kitchenware
View Room Facilities
Deluxe Two-Bedroom Master Suite All Inclusive
These villas have free Wi-Fi, 2 separate bedrooms, 2 bathrooms, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV There is also a private balcony with sea views Please note that the room rate is based on 4 Adults All-Inclusive rates include: breakfast, lunch, dinner and snacks, soft drinks, selected beers, cocktails, house wine, spirits and liqueurs, 24-hour room service and free minibar, replenished daily The use of the swimming pools, tennis courts and gym, beach towels, tennis rackets, golf clubs, snorkelling equipment and non-motorized water sports All taxes and tips The following items are not included in all-inclusive rates, and are available at an extra cost: meals at Los Murales restaurant, spa and beauty salon treatments, tours and water sports, craft workshops, laundry service, purchases in resort stores and premium-brand golf equipment
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Kitchenette
  • Balcony
  • Bathrobe
  • Refrigerator
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Dishwasher
  • Bathroom
  • Slippers
  • Kitchen
  • Cable TV
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Tiled / Marble floor
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Dining Area
  • Kitchenware
View Room Facilities
Deluxe Two-Bedroom Master Suite All Inclusive - 2 Children Stay Free
These villas have free Wi-Fi, 2 separate bedrooms, 2 bathrooms, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV There is also a private balcony with sea views All-Inclusive rates include: breakfast, lunch, dinner and snacks, soft drinks, selected beers, cocktails, house wine, spirits and liqueurs, 24-hour room service and free minibar, replenished daily The use of the swimming pools, tennis courts and gym, beach towels, tennis rackets, golf clubs, snorkelling equipment and non-motorized water sports All taxes and tips The following items are not included in all-inclusive rates, and are available at an extra cost: meals at Los Murales restaurant, spa and beauty salon treatments, tours and water sports, craft workshops, laundry service, purchases in resort stores and premium-brand golf equipment
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Kitchenette
  • Balcony
  • Bathrobe
  • Refrigerator
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Dishwasher
  • Bathroom
  • Dressing Room
  • Slippers
  • Kitchen
  • Cable TV
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Tiled / Marble floor
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • Dining Area
  • Kitchenware
View Room Facilities
Room Selected at Check In
Please note the room type and bed type will be allocated upon check-in It might be a higher room category but is subject to availability upon arrival
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Kitchenette
  • Balcony
  • Refrigerator
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Toilet
  • Microwave
  • Bathroom
  • Cable TV
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Tiled / Marble floor
  • Alarm Clock
  • Dining Area
  • Kitchenware
View Room Facilities
Hotel Facilities

General

  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Garden
  • Terrace
  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Elevator
  • Safety Deposit Box
  • Luggage Storage
  • Shops in Hotel
  • Airconditioning
  • Private Beach Area
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Snack Bar
  • Sun Terrace
  • Family Rooms

Activities

  • Tennis Court
  • Sauna
  • Fitness Centre
  • Golf Course (within 3 km)
  • Solarium
  • Spa & Wellness Centre
  • Massage
  • Children's Playground
  • Turkish/Steam Bath
  • Diving
  • Snorkelling
  • Outdoor Swimming Pool
  • Outdoor Swimming Pool (all year)
  • Canoeing

Services

  • Room Service
  • Babysitting/Child Services
  • Laundry
  • Barber/Beauty Shop
  • Currency Exchange
  • Souvenirs/Gift Shop
  • Car Hire
  • Tour Desk
  • Bikes Available (free)
  • Concierge Service
  • Entertainment Staff
  • Water Sports Facilities on site
  • ATM/Cash Machine on site

Pool and wellness

Hotel Policies

Reception Hours

Check-in: From 16:00
Check-out:   Until 11:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard

Important Information

Please note that guests staying on a Saturday night may need to change rooms The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suites occupants Your reservation charge will appear on your credit card statement under the name of: ROYALRES or Royal Reservation Please contact the property with any questions regarding the charge for this reservation The name on the credit card used for payment must match the name of one of the guests on the reservation Please note that you will be asked to present the same credit card and official identification at check-in Early departure policy: No refunds will be given for any cancellation or modification made after check-in Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges All-Inclusive features: - Included in the rate: o Accommodation, activities, dining, beverages, snacks, soft drinks and selected alcoholic beverages, 24-hour room service Daily Maid Service provided o Access to kids club -4-12 years-, gym, access to the Fitness Center, taxes, tips and more o Free High Speed Wi-Fi - Not included in the All-inclusive rate: o Premium food and beverages, food to-go and pizza delivery, spa and beauty treatments, tours, car rental, shopping, airport transportation, arts and crafts workshops and guest laundry