Occidental at Xcaret Destination
Mexico
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Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Playa del Carmen, Mexico
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Occidental at Xcaret Destination

8.5/10 based on 213 user reviews.

Located 45 minutes drive from Cancun and 10 minute drive from Playa del Carmen, Occidental at Xcaret Destinationon is moments from the stunning Xcaret Park, this all-inclusive resort offers a variety of activities and facilities that the entire family can enjoy Guests at the Occidental at Xcaret Destination can participate in a number of on-site activities, including supervised childrens programmes and scuba diving lessons The resort also features 7 swimming pools, spa services and a nightclub The acommodation also features 11 restaurants and 10 bars including the disco Occidental at Xcaret Destination also allows guests to participate in excursions to the Mayan ruins and the archaeological sites of Chicen Itza Xcaret Park, an archaeological and ecological park is also only a short distance away

Rooms

Deluxe Concierge
Amenities include: - Exclusive concierge service - Platter of fruit upon arrival - Bottle of house wine on your arrival - Premium bath amenities, bathrobes and slippers
Beds: 2:Double bed(s),1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Double Room (2 Adults + 2 Children)
Surrounded by gardens, deluxe rooms offer a private terrace or balcony Rooms include a king-size bed or two double beds, air conditioning, ceiling fan, flat-screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini bar, safety deposit box, iron and ironing board, hairdryer and bathroom with shower
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Double Room (3 adults + 1 child)
Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony Rooms include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower Maximum occupancy: 4 people -2 adults + 2 children or 3 adults + 1 child-
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Double Room (3 Adults)
Surrounded by gardens, deluxe rooms offer a private terrace or balcony Rooms include a king-size bed or two double beds, air conditioning, ceiling fan, flat-screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini bar, safety deposit box, iron and ironing board, hairdryer and bathroom with shower
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Romance
This room amenities include: - Bottle of wine upon arrival - Strawberries covered in chocolate upon arrival - -1- Continental breakfast in your room - -1- Romantic dinner -reservations must be made in advance with concierge- - Premium bath amenities, bathrobes and slippers - 30 minutes of relaxing massage per person at the SPA -per couple, reservation must be made in advance-
Beds: 2:Double bed(s),1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Room
Surrounded by beautiful gardens the deluxe rooms are spacious and offer a terrace or balcony Rooms include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower Maximum occupancy: 4 people -2 adults + 2 children or 3 adults + 1 child-
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Unlimited Xcaret Experience (1 Adults)
This double room features a balcony, air conditioning and soundproofing It includes: - VIP hotel check-in with Mayan Welcome - In-room robes and slippers during the whole stay - Bottle of tequila and fruit plate in the room - Complimentary mini-bar -daily refill- - All day unlimited access and multi-entrance to Xcaret park during the whole stay - 10% off souvenirs shopping stores at Xcaret Park -Restrictions might apply- - 30% off 80-minute “WAYAK” Special Mayan Massage -Not combinable with other promotions- - $920 usd resort credit to be used towards extra services at the hotel and Xcaret Park Minimum stay applies Offer is subject to change at any time without prior notice Limit of one coupon per person per excursionactivity Portion of coupon not used is non-refundable and non-transferable Please note rates are valid for individual bookings only, they may not be applied to groups andor special event
Beds: 1:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Unlimited Xcaret Experience (2 Adults)
This double room features a balcony, air conditioning and soundproofing It includes: Package Benefits - VIP hotel check-in with Mayan Welcome - In-room robes and slippers during the whole stay - Bottle of tequila and fruit plate in the room - Complimentary mini-bar -daily refill- - All day unlimited access and multi-entrance to Xcaret park during the whole stay - 10% off souvenirs shopping stores at Xcaret Park -Restrictions might apply- - 30% off 80-minute “WAYAK” Special Mayan Massage -Not combinable with other promotions- - $920 usd resort credit to be used towards extra services at the hotel and Xcaret Park Minimum stay applies Offer is subject to change at any time without prior notice Limit of one coupon per person per excursionactivity Portion of coupon not used is non-refundable and non-transferable Please note rates are valid for individual bookings only, they may not be applied to groups andor special events
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Deluxe Unlimited Xcaret Experience (3 Adults)
This double room features a balcony, air conditioning and soundproofing It includes: - VIP hotel check-in with Mayan Welcome - In-room robes and slippers during the whole stay - Bottle of tequila and fruit plate in the room - Complimentary mini-bar -daily refill- - All day unlimited access and multi-entrance to Xcaret park during the whole stay - 10% off souvenirs shopping stores at Xcaret Park -Restrictions might apply- - 30% off 80-minute “WAYAK” Special Mayan Massage -Not combinable with other promotions- - $920 usd resort credit to be used towards extra services at the hotel and Xcaret Park Minimum stay applies Offer is subject to change at any time without prior notice Limit of one coupon per person per excursionactivity Portion of coupon not used is non-refundable and non-transferable Please note rates are valid for individual bookings only, they may not be applied to groups andor special event
Beds: 2:Double bed(s)
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Interconnecting Room(s) available
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Junior Suite
This Junior suite include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower Rooms also have a large living area with a Sofa and a balcony or terrace ideal for guests to relax while enjoying the views of the resorts tropical gardens Please note: These rooms are located on the corners of buildings, there are no connecting rooms in this category
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Satellite TV
  • Cable TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Junior Suite (2 Adults + 1 Child)
This Junior suite include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower Rooms also have a large living area with a Sofa and a balcony or terrace ideal for guests to relax while enjoying the views of the resorts tropical gardens Please note: These rooms are located on the corners of buildings, there are no connecting rooms in this category
  • Minibar
  • Shower
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Satellite TV
  • Cable TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Soundproofing
  • Alarm Clock
View Room Facilities
Suite
The Royal Level Suite offers personalized service and upgraded amenities This room category have been designed for you to enjoy a premium service It features a large dining room, living room and large balcony or terrace Rooms include a King Size bed or Two Double beds Amenities: Private bathroom with shower and hot tub, Air conditioning with individual control, ceiling fan, 2 flat screen TV, DVD player, Telephone, Electronic safety deposit box, iron and ironing board, Plush bathrobes and slippers, Hair dryer, VIP Bath amenities, Minibar replenished daily with water, soda and beer, Coffee Machine, Radio alarm clock Max Occupancy: 4 people -2 adults + 2 children or 3 adults + 1 child-
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Alarm Clock
  • Dining Area
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Superior Double Room
Beds: 2:Double bed(s),1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Balcony
  • Bathrobe
  • Spa Pool / Whirlpool
  • Radio
  • Work Desk
  • Bathroom Amenities
  • DVD Player
  • Fan
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Satellite TV
  • Cable TV
  • Laptop Safe Box
  • LCD /Plasma /Flat-screen TV
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Hotel Facilities

General

  • Bar
  • Garden
  • Terrace
  • Elevator
  • Safety Deposit Box
  • Airconditioning

Activities

  • Sauna
  • Fitness Centre
  • Spa & Wellness Centre
  • Hot tub
  • Outdoor Swimming Pool
  • Tennis Court
  • Mini Golf
  • Billiards
  • Snorkelling

Services

  • Meeting/Banquet Facilities
  • Business Centre
  • Babysitting/Child Services
  • Barber/Beauty Shop
  • Currency Exchange
  • Souvenirs/Gift Shop
  • Fax/Photocopying

Food & Drink

  • Restaurant (buffet)
  • Snack Bar
  • Restaurant (à la carte)

Pool and wellness

  • Solarium
  • Massage

Transport

  • Shuttle Service (surcharge)

Reception services

  • 24-Hour Front Desk
  • Luggage Storage
  • ATM/Cash Machine on site
  • Concierge Service

Entertainment and family services

  • Children's Playground
  • Entertainment Staff
  • Nightclub / DJ

Cleaning services

  • Laundry

Shops

  • Shops in Hotel

Miscellaneous

  • Family Rooms
  • Non-Smoking Rooms
  • VIP Room Facilities
  • Heating
  • Designated Smoking Area
Hotel Policies

Reception Hours

Check-in: From 15:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Discover
  • Visa
  • Euro/Mastercard

Important Information

Upon check-in photo identification and credit card are required All special requests are subject to availability upon check-in Special requests cannot be guaranteed and may incur additional charges Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation Receive up to US$500 per room and stay in Resort Credit discount vouchers The Resort Credit discounts cannot be used in conjunction with other discounts, offers or promotions Additional restrictions may apply Please note long pants are obligatory at all specialty restaurants Shorts, sleeveless shirts and beach sandals are not allowed The bars and restaurants serve both national and international drinks If you would like a particular brand, it might be available at an extra charge 24 Hour All Inclusive Please note that children from 0 to 1 years old can stay for free Children from 2 to 12 years old can stay for a fee of 25% of the double rate per room per night Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply Please inform Occidental at Xcaret Destination in advance of your expected arrival time You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation