Isla Mujeres Palace - All Inclusive Adults Only

8.6/10 based on 24 user reviews.

Ideally situated in a tranquil fishing village on the island of Isla Mujeres, this luxurious all-inclusive resort offers endless activities and entertainment, along with gourmet dining options and first-class accommodations On-site at Isla Mujeres Palace, guests will find everything needed for an unforgettable stay From live nightly entertainment to theme parties and full-service spa treatments, there is something for everyone After a restful night of sleep in the Isla Mujeres Palaces spacious accommodations, featuring double hot tubs and private balconies, guests can enjoy a delicious meal from the on-site restaurant Guests can then enjoy breathtaking beaches, learn to kayak or take advantage of the on-site travel agency to help plan the days activities Guests have free access to the Isla Mujeres Palaces sister hotels in Cancun -except Le Blanc-

Rooms

Concierge Level Room (2 Adults)

This room features one king bed, a double spa bath, and iPod docking station and a balcony with chairs and a table The in-room liquor dispenser offers premium brand liquors The room offers views of the ocean Guests in this room can also enjoy two 25 minute massages from the spa along with nightly snacks Maximum occupancy is 2 guests

Beds: 1:Extra-large double bed(s) (Super-king size)

Tea/Coffee Maker
Minibar
Shower
Bath
Safety Deposit Box
TV
Telephone
Air Conditioning
Hairdryer
Iron
Bathrobe
Ironing Facilities
Bathroom Amenities
DVD Player
CD Player
Toilet
Bathroom
Heating
Slippers
Satellite TV
Cable TV
Bath or Shower
LCD /Plasma /Flat-screen TV

View Room Facilities

Deluxe Room (2 Adults)

This room features 1 king-sized bed and a private bathroom with a double spa bath, shower and Farouk Biosilk toiletries Maximum occupancy is 2 guests, and it does not include Room Credit Complimentary Sea Transportation to Isla Mujeres Palace: Guests can book their seats in a complementary sea ride to Isla Mujeres Palace for up to 9 guests, including luggage All guests are responsible for their own transportation from the airport to Marina Hacienda del Mar Office Please send an email to the property indicating the date and time youll be arriving at Marina Hacienda del Mar along with your flight itineraries Applications to be picked up in the pier, should be sent 24 hours in advance of arrival between 9 am and 6 pm The applications made on the same day will not be permitted or granted You must add the pick up in the confirmation document Guests arriving late are responsible for their own transportation and must be responsible for their stay in Cancun, and will have to reprogram their transfer Schedule: Departures from Cancun: -Marina Hacienda del Mar- 9:00 am – 11:00 am – 1:00 pm - 3:00 pm - 5:00 pm Departures from Isla Mujeres pier: 8:00 am – 10:00 am – 12:00 pm - 2:00 pm y 4:00 pm Additional Information: Restrictions apply for weddings and groups, because of the maximum capacity of the boat If the sea transportation is not able to sail due to weather conditions, maintenance, or any other foreseeable or unforeseeable circumstances, guest is responsible for the ferry tickets and any taxis taken to the property Guests will be responsible for resubmitting their request for the sea transportation Sea transportation does not operate on Wednesdays

Beds: 1:Extra-large double bed(s) (Super-king size),1:Extra-large double bed(s) (Super-king size)

Tea/Coffee Maker
Minibar
Shower
Bath
Safety Deposit Box
TV
Telephone
Air Conditioning
Hairdryer
Hot tub
Iron
Bathrobe
Ironing Facilities
Bathroom Amenities
Toilet
Bathroom
Slippers
Satellite TV
Cable TV
Bath or Shower
LCD /Plasma /Flat-screen TV

View Room Facilities

Superior Room with Ocean View (2 Adults)

Offering ocean views, this room features one king or 2 double beds The private bathroom has a shower and Farouk Biosilk toiletries

Beds: 2:Double bed(s)

Minibar
Shower
Bath
Safety Deposit Box
TV
Telephone
Air Conditioning
Hairdryer
Hot tub
Iron
Bathrobe
Ironing Facilities
Bathroom Amenities
DVD Player
CD Player
Toilet
Bathroom
Slippers
Satellite TV
Cable TV
Bath or Shower
Laptop Safe Box
LCD /Plasma /Flat-screen TV
iPod Docking Station

View Room Facilities

Superior Room with Pool View (2 Adults)

Offering pool views, this room features one king or 2 double beds The private bathroom has a shower and Farouk Biosilk toiletries

Beds: 1:Extra-large double bed(s) (Super-king size)

Tea/Coffee Maker
Minibar
Shower
Bath
Safety Deposit Box
TV
Telephone
Air Conditioning
Hairdryer
Iron
Bathrobe
Ironing Facilities
Bathroom Amenities
DVD Player
CD Player
Toilet
Bathroom
Heating
Slippers
Satellite TV
Cable TV
Bath or Shower
LCD /Plasma /Flat-screen TV

View Room Facilities

Hotel Facilities

General

Parking
Bar
24-Hour Front Desk
Newspapers
Terrace
Non-Smoking Rooms
Rooms/Facilities for Disabled Guests
Free Parking
Elevator
Safety Deposit Box
Valet Parking
Luggage Storage
Shops in Hotel
Airconditioning
Restaurant (à la carte)
Restaurant (buffet)
Designated Smoking Area
Snack Bar

Activities

Fitness Centre
Fishing
Spa & Wellness Centre
Table Tennis
Hot tub
Outdoor Swimming Pool (all year)

Services

Room Service
Meeting/Banquet Facilities
Airport Shuttle
Business Centre
Laundry
Dry Cleaning
Barber/Beauty Shop
VIP Room Facilities
Breakfast in the Room
Ironing Service
Bridal Suite
Internet Services
Currency Exchange
Souvenirs/Gift Shop
Car Hire
Tour Desk
Fax/Photocopying
Ticket Service
Wi-Fi/Wireless LAN
Free Wi-Fi Internet Access Included
ATM/Cash Machine on site
Concierge Service
Entertainment Staff
Shuttle Service (surcharge)

Food & Drink

Pool and wellness

Transport

Hotel Policies

Reception Hours

Check-in: From 15:00

Check-out: Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

American Express
Visa
Euro/Mastercard

Important Information

If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information Otherwise, the deposit may be charged upon check-in Please note that there is complimentary sea transportation to Isla Mujeres Palace and up to 9 guests can book their seats including luggage All guests are responsible for their own transportation from the airport to Marina Hacienda del Mar Office in Km 15 Puerto Juarez- Punta Sam motorway, Cancun, Mexico Only the sea ride is complementary and guests must contact the property after booking noting the date and time youll be arriving at Marina Hacienda del Mar along with your flight itineraries Applications to be picked up in the pier, should be sent 24 hours in advance of arrival between 09:00 and 18:00 The applications made on the same day will not be permitted or granted You must add the pick up in the confirmation document Guests arriving late are responsible for their own transportation and must be responsible for their stay in Cancun at the same time they will have to reprogram their transfer The schedule for departures from Cancun in Marina Hacienda del Mar are: 09:00, 11:00, 13:00, 15:00 and 17:00 Departures from Isla Mujeres pier are: 08:00, 10:00, 12:00, 14:00 and 16:00 Additional Information: restrictions apply for weddings and groups, because of the maximum capacity of the boat If the sea transportation is not able to sail due to weather conditions, maintenance, or any other foreseeable or unforeseeable circumstances, guest is responsible for the ferry tickets and any taxis taken to the property Guests will be responsible for resubmitting their request for the sea transportation Sea transportation does not operate on Wednesdays Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply