Family Concierge at Paradisus La Esmeralda
Mexico
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Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico
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Family Concierge at Paradisus La Esmeralda

9.9/10 based on 6 user reviews.

This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island It offers a family concierge, free Wi-fi and free on-site parking Guests can relax at the resorts Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage Paradisus La Esmeralda Playa Del Carmens spacious, air-conditioned rooms feature marble floors and an elegant decor with neutral colour tones All rooms have a modern bathroom including a sensory tub and a rain shower Some include a hot tub and special childrens bathroom amenities La Esmeralda hotel offers a range of international cuisine, including Mexican, contemporary Asian, Latin fusion and Mediterranean There is also a chill-out club including a bar serving premium brand drinks and a restaurant on the beach The hotel is about 45 minutes from Cancun International Aiport and just 3 km from the centre of Playa del Carmen Xcaret eco archaeological park is a 15-minute drive away

Rooms

Family Concierge Junior Suite
This suite features free Wi-Fi, 24-hour room service, laundry service -additional charges may apply-, a personalized pillow menu, daily newspaper delivery, personalized nightly turndown service, special aromatherapy menu in the room -additional charges may apply- and a private terrace with a hot tub It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room Maximum occupancy for this room is 4 adults -see Policies-
Beds: 2:Double bed(s),1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Fan
  • Toilet
  • Bathroom
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Family Concierge Junior Suite (2 Adults + 2 Children)
This suite features free Wi-Fi, 24-hour room service, laundry service -additional charges may apply-, a personalized pillow menu, daily newspaper delivery, personalized nightly turndown service, special aromatherapy menu in the room -additional charges may apply- and a private terrace with a hot tub It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room Maximum occupancy for this room is 4 adults -see Policies-
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Fan
  • Toilet
  • Bathroom
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Family Concierge Junior Suite (3 Adults)
This suite features free Wi-Fi, 24-hour room service, laundry service -additional charges may apply-, a personalized pillow menu, daily newspaper delivery, personalized nightly turndown service, special aromatherapy menu in the room -additional charges may apply- and a private terrace with a hot tub It also features a modern bathroom with sensory tub and rain shower, daily stocked mini bar, marble floors and a Nespresso® machine in the room Maximum occupancy for this room is 4 adults -see Policies-
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Fan
  • Toilet
  • Bathroom
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Family Concierge Junior Suite - 2 children stay free
This suite has a minibar, sofa and bathrobe
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Shower
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Hot tub
  • Iron
  • Bathrobe
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • DVD Player
  • CD Player
  • Fan
  • Toilet
  • Bathroom
  • Slippers
  • LCD /Plasma /Flat-screen TV
  • Sofa
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Hotel Facilities

General

Activities

  • Tennis Court
  • Golf Course (within 3 km)
  • Windsurfing
  • Snorkelling
  • Water Sports Facilities on site

Services

  • Free Wi-Fi Internet Access Included

Food & Drink

  • Room Service
  • Bar
  • Breakfast in the Room
  • Restaurant (à la carte)
  • Restaurant (buffet)
  • Snack Bar

Pool and wellness

  • Sauna
  • Fitness Centre
  • Spa & Wellness Centre
  • Massage
  • Hot tub
  • Private Beach Area

Transport

  • Shuttle Service (surcharge)

Reception services

  • 24-Hour Front Desk
  • Currency Exchange
  • Tour Desk
  • Luggage Storage
  • ATM/Cash Machine on site
  • Concierge Service
  • Private Check-in/-out
  • Ticket Service

Common areas

  • Games Room
  • Sun Terrace
  • Garden

Entertainment and family services

  • Babysitting/Child Services
  • Children's Playground
  • Entertainment Staff

Cleaning services

  • Laundry
  • Dry Cleaning
  • Ironing Service

Business facilities

  • Meeting/Banquet Facilities
  • Business Centre
  • Fax/Photocopying

Shops

  • Barber/Beauty Shop
  • Souvenirs/Gift Shop
  • Shops in Hotel

Miscellaneous

  • Non-Smoking Rooms
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • VIP Room Facilities
  • Bridal Suite
  • Elevator
  • Soundproofed Rooms
  • Airconditioning
  • Designated Smoking Area
Hotel Policies

Reception Hours

Check-in: From 15:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard